How To Fix SOI2053 - Table &1: DDTENANTKEYS entry could not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: SOI2 - SOI Messages

• Message number: 053

• Message text: Table &1: DDTENANTKEYS entry could not be retrieved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOI2053 - Table &1: DDTENANTKEYS entry could not be retrieved ?

  The SAP error message SOI2053, which states "Table &1: DDTENANTKEYS entry could not be retrieved," typically indicates an issue related to the Data Distribution Tenant Keys (DDTENANTKEYS) table in the SAP system. This error can occur in various contexts, particularly when dealing with data distribution or multi-tenant scenarios.
  Cause:
  
  
  Missing Entry: The most common cause of this error is that the specific entry in the DDTENANTKEYS table that the system is trying to access does not exist. This could be due to data not being properly initialized or an inconsistency in the database.
  
  
  Authorization Issues: The user or process attempting to access the DDTENANTKEYS table may not have the necessary authorizations to read the data.
  
  
  Configuration Issues: There may be configuration problems in the system that prevent the correct retrieval of tenant keys.
  
  
  Database Issues: There could be underlying database issues, such as corruption or connectivity problems, that prevent access to the table.
  
  
  Solution:
  
  
  Check Table Entries: Verify if the entry in the DDTENANTKEYS table exists. You can do this by executing a SQL query or using transaction codes like SE11 or SE16 to view the table contents.
  
  
  Data Initialization: If the entry is missing, you may need to initialize or populate the DDTENANTKEYS table with the required data. This might involve running specific configuration or setup transactions.
  
  
  Authorization Check: Ensure that the user or process has the necessary authorizations to access the DDTENANTKEYS table. You can check user roles and authorizations in transaction SU01 or SU53.
  
  
  Review Configuration: Check the configuration settings related to data distribution and multi-tenancy in your SAP system. Ensure that all necessary settings are correctly configured.
  
  
  Database Health Check: If you suspect database issues, perform a health check on the database. This may involve checking for locks, running consistency checks, or consulting with your database administrator.
  
  
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: SE11 (Data Dictionary), SE16 (Data Browser), SU01 (User Maintenance), SU53 (Authorization Check).
  SAP Notes: Search the SAP Support Portal for notes related to SOI2053 or DDTENANTKEYS for any specific patches or updates.
  Documentation: Review SAP documentation on data distribution and multi-tenancy for best practices and configuration guidelines.
  
  By following these steps, you should be able to diagnose and resolve the SOI2053 error in your SAP system.