How To Fix SOI1792 - MTSHTABS entries from &1 cannot be retrieved

SOI1792 - Overview

• Message type: E = Error

• Message class: SOI1 - Safe Online Import/Upgrade Messages continued

• Message number: 792

• Message text: MTSHTABS entries from &1 cannot be retrieved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOI1792 - MTSHTABS entries from &1 cannot be retrieved ?

  The SAP error message SOI1792 indicates that there is an issue with retrieving entries from the MTSHTABS table in the context of the SAP System. This error typically arises in scenarios involving the SAP Solution Manager or when dealing with the SAP Solution Manager's IT Service Management (ITSM) functionalities.
  
  Cause:
  The error message SOI1792 can be caused by several factors, including:
  
  Data Inconsistency: There may be inconsistencies or corruption in the MTSHTABS table, which stores data related to service requests or incidents.
  Authorization Issues: The user may not have the necessary authorizations to access the data in the MTSHTABS table.
  System Configuration: Incorrect configuration settings in the SAP system or Solution Manager can lead to issues in data retrieval.
  Database Issues: Problems with the underlying database, such as connectivity issues or performance problems, can also lead to this error.
  Transport Issues: If the MTSHTABS table was recently transported from another system, there may be issues with the