How To Fix SOI1423 - Table &1: Indexes could not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: SOI1 - Safe Online Import/Upgrade Messages continued

• Message number: 423

• Message text: Table &1: Indexes could not be retrieved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOI1423 - Table &1: Indexes could not be retrieved ?

  The SAP error message SOI1423, which states "Table &1: Indexes could not be retrieved," typically indicates an issue with the database indexes associated with a specific table in the SAP system. This error can arise due to various reasons, including database inconsistencies, missing indexes, or issues with the database connection.
  Causes:
  
  Database Inconsistencies: The database may have inconsistencies that prevent the retrieval of index information.
  Missing Indexes: The indexes for the specified table may not exist or may have been deleted.
  Database Connection Issues: There may be problems with the connection to the database, preventing the system from accessing the necessary metadata.
  Authorization Issues: The user may not have the necessary authorizations to view the indexes for the specified table.
  Corrupted Database Objects: The table or its indexes may be corrupted, leading to retrieval failures.
  
  Solutions:
  
  Check Database Connection: Ensure that the connection to the database is stable and functioning correctly. You can test the connection using transaction codes like DB02 or DBACOCKPIT.
  Check for Missing Indexes: Use the database tools or transaction codes (like SE11 for Data Dictionary) to check if the indexes for the specified table exist. If they are missing, you may need to recreate them.
  Rebuild Indexes: If the indexes exist but are corrupted, you may need to rebuild them. This can often be done using database-specific commands or through SAP transactions.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the table and its indexes. You can check this in transaction SU53 or by reviewing the user's roles and authorizations.
  Database Consistency Check: Run a consistency check on the database to identify and resolve any inconsistencies. This may involve using tools like DBCC commands (for SQL Server) or similar commands for other databases.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE14 (Database Utility), and DB02 (Database Performance Monitor).
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  Documentation: Review SAP documentation related to database management and troubleshooting for additional insights and best practices.
  
  By following these steps, you should be able to diagnose and resolve the SOI1423 error in your SAP system.