How To Fix SOI1413 - Start release not retrieved from stack.xml. Take fallback value

SAP Error Message - Details

• Message type: E = Error

• Message class: SOI1 - Safe Online Import/Upgrade Messages continued

• Message number: 413

• Message text: Start release not retrieved from stack.xml. Take fallback value

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOI1413 - Start release not retrieved from stack.xml. Take fallback value ?

  The SAP error message SOI1413, which states "Start release not retrieved from stack.xml. Take fallback value," typically occurs in the context of SAP's Software Update Manager (SUM) or during the upgrade process. This error indicates that the system was unable to retrieve the start release information from the stack.xml file, which is crucial for determining the correct upgrade path and procedures.
  Causes:
  
  Missing or Corrupted stack.xml: The stack.xml file may be missing, corrupted, or not properly formatted. This file is essential for the upgrade process as it contains information about the software components and their versions.
  Incorrect Path: The path to the stack.xml file may be incorrect, leading to the inability to access it.
  Version Compatibility Issues: The version of the Software Update Manager or the components being upgraded may not be compatible with the current system setup.
  Network Issues: If the stack.xml file is being accessed from a remote location, network issues could prevent it from being retrieved.
  
  Solutions:
  
  
  Check stack.xml File:
  
  Ensure that the stack.xml file is present in the expected directory.
  Validate the integrity of the stack.xml file. If it is corrupted, you may need to regenerate it or obtain a new version.
  
  
  
  Verify Paths:
  
  Check the configuration settings to ensure that the path to the stack.xml file is correct.
  If the file is located on a remote server, ensure that the server is accessible.
  
  
  
  Update Software Update Manager:
  
  Ensure that you are using the latest version of the Software Update Manager. Sometimes, bugs in older versions can lead to issues like this.
  
  
  
  Fallback Values:
  
  If the system is taking fallback values, ensure that these values are appropriate for your upgrade scenario. Review the fallback values to confirm they align with your system's requirements.
  
  
  
  Review Logs:
  
  Check the SUM logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for Software Update Manager for detailed instructions on how to handle upgrades and the role of stack.xml.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  System Requirements: Ensure that your system meets all prerequisites for the upgrade process, including software versions and configurations.
  
  By following these steps, you should be able to diagnose and resolve the SOI1413 error effectively.