How To Fix SOI1339 - Lockmode and access type information retrieval finished with errors

SAP Error Message - Details

• Message type: E = Error

• Message class: SOI1 - Safe Online Import/Upgrade Messages continued

• Message number: 339

• Message text: Lockmode and access type information retrieval finished with errors

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOI1339 - Lockmode and access type information retrieval finished with errors ?

  The SAP error message SOI1339 indicates that there was an issue retrieving lock mode and access type information, which can occur in various scenarios, particularly when dealing with database locks or access control in SAP systems. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Database Lock Issues: The error may arise if there are locks on the database that prevent the system from retrieving the necessary information.
  Authorization Problems: Insufficient user authorizations can lead to the inability to access lock information.
  System Configuration: Misconfigurations in the SAP system or database settings can also lead to this error.
  Performance Issues: High load on the system or database can cause timeouts or failures in retrieving the required information.
  Corrupted Data: Corruption in the database or specific tables can lead to errors when trying to access lock information.
  
  Solutions:
  
  Check Locks: Use transaction codes like SM12 to check for existing locks in the system. If there are unnecessary locks, they can be released.
  Review Authorizations: Ensure that the user has the necessary authorizations to access lock information. This may involve checking roles and permissions in transaction PFCG.
  System Configuration Review: Verify the configuration settings in the SAP system and database. Ensure that they are set up correctly for lock management.
  Performance Monitoring: Monitor system performance and database load. If the system is under heavy load, consider optimizing queries or increasing resources.
  Database Consistency Check: Run consistency checks on the database to identify and resolve any corruption issues. This may involve using tools like DB02 for database analysis.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SM21 (for system logs), and ST22 (for dumps) to diagnose issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  Documentation: Review SAP documentation related to lock management and database access to better understand how locks are handled in your specific version of SAP.
  
  By following these steps, you should be able to diagnose and resolve the SOI1339 error effectively.