How To Fix SOI1318 - System properties could not be retrieved: Abort Shared Container handling

SAP Error Message - Details

• Message type: E = Error

• Message class: SOI1 - Safe Online Import/Upgrade Messages continued

• Message number: 318

• Message text: System properties could not be retrieved: Abort Shared Container handling

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOI1318 - System properties could not be retrieved: Abort Shared Container handling ?

  The SAP error message SOI1318, which states "System properties could not be retrieved: Abort Shared Container handling," typically occurs in the context of SAP's integration with the SAP BusinessObjects or SAP Analytics Cloud environments. This error indicates that there is an issue with retrieving system properties, which can be related to configuration or connectivity problems.
  Causes:
  
  Configuration Issues: Incorrect configuration settings in the SAP system or the shared container can lead to this error. This includes issues with the connection parameters or authentication settings.
  Network Connectivity: Problems with network connectivity between the SAP system and the shared container can prevent the retrieval of system properties.
  Authorization Issues: The user or service account may not have the necessary permissions to access the shared container or retrieve system properties.
  Service Availability: The service that provides the shared container may be down or not responding, leading to an inability to retrieve properties.
  Version Compatibility: Incompatibility between different versions of SAP components or between SAP and third-party tools can also cause this error.
  
  Solutions:
  
  Check Configuration Settings: Review the configuration settings for the shared container and ensure that all parameters (like connection strings, authentication methods, etc.) are correctly set.
  Verify Network Connectivity: Ensure that there is proper network connectivity between the SAP system and the shared container. You can use tools like ping or telnet to check connectivity.
  Review User Permissions: Check the permissions of the user or service account being used to access the shared container. Ensure that it has the necessary rights to retrieve system properties.
  Check Service Status: Verify that the service providing the shared container is up and running. If it is down, restart the service or contact your system administrator.
  Update Components: Ensure that all components involved (SAP system, shared container, etc.) are updated to compatible versions. Check for any patches or updates that may resolve known issues.
  Consult Logs: Review the application and system logs for more detailed error messages that can provide additional context for troubleshooting.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for the specific components you are using (e.g., SAP BusinessObjects, SAP Analytics Cloud) for guidance on configuration and troubleshooting.
  Community Forums: Engage with the SAP Community or other forums where users may have encountered similar issues and can share their solutions.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.