How To Fix SOI485 - Start or target release value cannot be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: SOI - Safe Online Import/Upgrade Messages

• Message number: 485

• Message text: Start or target release value cannot be retrieved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOI485 - Start or target release value cannot be retrieved ?

  The SAP error message SOI485, which states "Start or target release value cannot be retrieved," typically occurs in the context of SAP Solution Manager or during the transport of changes between different systems. This error indicates that the system is unable to determine the start or target release values for a transport request or a project.
  Causes:
  
  Missing Configuration: The system may not have the necessary configuration settings for the transport landscape, which includes the start and target release values.
  Transport Directory Issues: There may be issues with the transport directory or the transport management system (TMS) configuration.
  System Landscape Configuration: The system landscape may not be properly defined in the Solution Manager or TMS.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  Inconsistent Data: There may be inconsistencies in the data related to the transport requests or the project.
  
  Solutions:
  
  Check Configuration: Ensure that the transport landscape is correctly configured in the TMS. Verify that the start and target release values are defined for the systems involved.
  Review Transport Directory: Check the transport directory for any inconsistencies or issues. You can use transaction codes like STMS to access the transport management system.
  System Landscape: Verify that the system landscape is correctly defined in the Solution Manager. Ensure that all systems are properly connected and that their release versions are correctly specified.
  User Authorizations: Check the user authorizations to ensure that the user has the necessary permissions to access the transport requests and related data.
  Consult Logs: Review the system logs for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as STMS (Transport Management System), SOLMAN_WORKCENTER (Solution Manager Work Center), and SE01 (Transport Organizer).
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  Documentation: Review SAP documentation related to transport management and Solution Manager configuration for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue related to the SOI485 error message.