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How To Fix SOI049 - No entries to handle could be retrieved


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SOI - Safe Online Import/Upgrade Messages

  • Message number: 049

  • Message text: No entries to handle could be retrieved

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SOI049 - No entries to handle could be retrieved ?

    The SAP error message SOI049 ("No entries to handle could be retrieved") typically occurs in the context of the SAP System when trying to process or retrieve data from a specific table or transaction, particularly in the context of Sales Order Integration (SOI) or similar processes. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. No Data Available: The most straightforward cause is that there are simply no entries in the database that match the criteria specified in the transaction or report you are trying to run.
    2. Selection Criteria: The selection criteria you have set may be too restrictive, leading to no results being returned.
    3. Data Synchronization Issues: If the data is supposed to be synchronized from another system (like a CRM or another SAP instance), there may be issues with the data transfer or synchronization process.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the data, leading to the appearance of no entries.
    5. Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the SAP application server.

    Solutions:

    1. Check Data Availability: Verify that there are indeed entries in the relevant tables or data sources. You can do this by running a direct query on the database or checking the relevant transaction codes.
    2. Review Selection Criteria: Reassess the selection criteria you are using. Try broadening the criteria to see if any entries can be retrieved.
    3. Data Synchronization: If the data is expected to come from another system, check the synchronization process to ensure that it is functioning correctly. Look for any error logs or messages that might indicate a problem.
    4. User Authorizations: Ensure that the user has the necessary authorizations to access the data. You may need to consult with your SAP security team to verify this.
    5. Check for Technical Issues: If you suspect a technical issue, check the SAP system logs (transaction SM21) for any errors or warnings that might provide more context. You may also want to check the status of the application server and database connections.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE16 (Data Browser), and SM37 (Job Monitoring).
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the documentation for the specific module or functionality you are working with to understand the expected behavior and data flow.

    If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult with SAP's customer support for more in-depth troubleshooting.

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