How To Fix SOI012 - Incorrect System Layout: Only Standard or Shared Tenant is supported

SAP Error Message - Details

• Message type: E = Error

• Message class: SOI - Safe Online Import/Upgrade Messages

• Message number: 012

• Message text: Incorrect System Layout: Only Standard or Shared Tenant is supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOI012 - Incorrect System Layout: Only Standard or Shared Tenant is supported ?

  The SAP error message SOI012, which states "Incorrect System Layout: Only Standard or Shared Tenant is supported," typically occurs in the context of SAP Cloud Platform or SAP Business Technology Platform (BTP) when there is a mismatch in the expected system layout configuration.
  Cause:
  
  System Layout Mismatch: The error indicates that the system layout you are trying to use is not compatible with the operation you are attempting. This usually happens when the system is configured as a "Dedicated Tenant" or a non-standard layout, while the operation requires a "Standard" or "Shared Tenant" layout.
  Configuration Issues: There may be issues in the configuration settings of your SAP environment that do not align with the requirements of the application or service you are trying to use.
  Service Limitations: Some services or applications in SAP BTP are designed to work only with specific types of tenants (Standard or Shared) and will not function correctly with others.
  
  Solution:
  
  Check System Configuration: Review the configuration of your SAP system to ensure that it is set up as a Standard or Shared Tenant. You may need to consult your system administrator or SAP documentation to verify the current layout.
  Adjust Tenant Type: If your system is currently set as a Dedicated Tenant and you need to use a service that requires a Standard or Shared Tenant, you may need to consider changing the tenant type. This could involve reconfiguring your environment or migrating to a different setup.
  Consult SAP Documentation: Refer to the official SAP documentation for the specific service or application you are using to understand the requirements and limitations regarding system layouts.
  Contact SAP Support: If you are unable to resolve the issue through configuration changes, consider reaching out to SAP Support for assistance. They can provide guidance based on your specific system setup and requirements.
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Check for any relevant SAP Notes or KBA (Knowledge Base Articles) that may address this specific error message or provide additional context.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions or experiences.
  System Documentation: Review the documentation for the specific SAP service or application you are using to ensure compliance with its requirements.
  
  By following these steps, you should be able to identify the cause of the SOI012 error and implement a suitable solution.