How To Fix SOFFICEINTEGRATION104 - Direct display for documents not activated

SAP Error Message - Details

• Message type: E = Error

• Message class: SOFFICEINTEGRATION - Application and platform independent office integration

• Message number: 104

• Message text: Direct display for documents not activated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOFFICEINTEGRATION104 - Direct display for documents not activated ?

  The SAP error message SOFFICEINTEGRATION104 indicates that the direct display for documents is not activated in the SAP system. This error typically occurs when users attempt to open documents (like Word or Excel files) directly from SAP, but the necessary integration settings are not configured correctly.
  Cause:
  The primary cause of this error is that the integration between SAP and the local office applications (like Microsoft Office) is not properly set up. This can happen due to:
  
  Missing Configuration: The settings for the office integration may not be activated in the SAP system.
  Incorrect User Settings: The user profile may not have the necessary settings enabled for document display.
  Missing or Incorrect Installation: The required components for SAP Office Integration may not be installed or configured correctly on the client machine.
  
  Solution:
  To resolve the SOFFICEINTEGRATION104 error, you can follow these steps:
  
  
  Check SAP GUI Settings:
  
  Go to the SAP GUI options.
  Navigate to Options > SAP GUI Options > Integration.
  Ensure that the "Enable Office Integration" option is checked.
  
  
  
  Activate Document Display:
  
  In the SAP system, you may need to activate the direct display for documents. This can usually be done by an administrator through transaction code SICF.
  Check the service for SOFFICE and ensure it is activated.
  
  
  
  User Profile Settings:
  
  Ensure that the user profile has the necessary authorizations and settings to allow document display.
  You can check this in transaction SU01 by reviewing the user’s parameters.
  
  
  
  Install or Repair Office Integration:
  
  Ensure that the SAP Office Integration components are installed on the client machine.
  If they are installed, consider repairing the installation or reinstalling the components.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that might address this specific error. SAP Notes can provide patches or additional configuration steps.
  
  
  
  Consult Documentation:
  
  Review the official SAP documentation for Office Integration to ensure all steps have been followed correctly.
  
  
  
  Related Information:
  
  SAP Notes: Search for specific SAP Notes related to SOFFICEINTEGRATION104 for any updates or patches.
  SAP Community: Engage with the SAP Community forums for additional insights and solutions from other users who may have encountered the same issue.
  System Administrator: If you are not an administrator, you may need to contact your SAP system administrator to assist with the configuration and settings.
  
  By following these steps, you should be able to resolve the SOFFICEINTEGRATION104 error and enable direct display for documents in your SAP environment.