How To Fix SOFFICEINTEGRATION015 - SAP link server is already active

SAP Error Message - Details

• Message type: E = Error

• Message class: SOFFICEINTEGRATION - Application and platform independent office integration

• Message number: 015

• Message text: SAP link server is already active

What causes this issue?

Only one SAP OLE Link Server with a particular name can be active.
You are probably using another R/3 transaction that is using the server
with the same nmae. It is also possible that the SAP OLE Link Server
can occasionally not be deactivated due to an error or crash.

System Response

How to fix this error?

If the SAP OLE Link Server is used by another transaction that is still
running, you should either exit the transaction or start the new one
later.
If a transaction crashes while using teh SAP OLE Link Server, you must
end the session in which it was running. In rare cases where the SAP
OLE Link Server is still running even though you have closed all
sessions, you should restart the host.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOFFICEINTEGRATION015 - SAP link server is already active ?

  The SAP error message SOFFICEINTEGRATION015 indicates that the SAP link server is already active. This error typically occurs when there is an attempt to start a new instance of the SAP link server while another instance is already running. This can happen in scenarios where users are trying to integrate SAP with external applications, such as Microsoft Office, and the link server is already established.
  Causes:
  
  Multiple Instances: The most common cause is that the SAP link server is already running, and a new request to start it is made.
  Session Issues: There may be lingering sessions or connections that have not been properly closed.
  Configuration Issues: Incorrect configuration settings in the SAP system or the external application can lead to this error.
  Network Issues: Network interruptions or issues can cause the link server to not respond as expected, leading to repeated attempts to start it.
  
  Solutions:
  
  Check Active Sessions: Verify if the SAP link server is already running. You can do this by checking the active sessions in the SAP system or the external application.
  Close Existing Sessions: If you find that there are existing sessions that are not needed, close them properly to free up resources.
  Restart the Link Server: If the link server is unresponsive, you may need to restart it. This can often resolve issues related to lingering sessions.
  Review Configuration: Ensure that the configuration settings for the SAP link server and the external application are correct. This includes checking connection parameters and integration settings.
  Check for Updates: Ensure that both SAP and the external application (e.g., Microsoft Office) are updated to the latest versions, as updates may contain fixes for known issues.
  Consult Logs: Review the SAP application logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the SOFFICEINTEGRATION015 error.
  Documentation: Refer to the official SAP documentation for guidance on configuring and troubleshooting the SAP link server.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to resolve the SOFFICEINTEGRATION015 error and ensure that the SAP link server operates correctly.