How To Fix SOFFICEINTEGRATION006 - Cannot initialize control

SAP Error Message - Details

• Message type: E = Error

• Message class: SOFFICEINTEGRATION - Application and platform independent office integration

• Message number: 006

• Message text: Cannot initialize control

What causes this issue?

The SAP Document Container Control could not be initialized. This is
probably due to an installation problem.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Reinstall the SAPgui components.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOFFICEINTEGRATION006 - Cannot initialize control ?

  The SAP error message SOFFICEINTEGRATION006: Cannot initialize control typically occurs when there is an issue with the integration between SAP and the Microsoft Office applications, particularly when trying to use functionalities that require the Office integration, such as exporting reports or documents to Microsoft Word or Excel.
  Causes:
  
  Office Installation Issues: The Microsoft Office installation may be corrupted or not properly configured.
  Compatibility Issues: There may be compatibility issues between the version of SAP you are using and the version of Microsoft Office installed.
  Missing or Incorrect Configuration: The SAP GUI or the Office integration settings may not be configured correctly.
  Registry Issues: There may be issues in the Windows registry that affect the integration.
  User Permissions: The user may not have the necessary permissions to access the Office applications or the SAP GUI.
  
  Solutions:
  
  
  Check Office Installation:
  
  Ensure that Microsoft Office is properly installed and activated.
  Repair the Office installation through the Control Panel.
  
  
  
  Check Compatibility:
  
  Verify that the version of SAP you are using is compatible with the version of Microsoft Office installed on your system.
  
  
  
  Reconfigure SAP GUI:
  
  Go to the SAP GUI options and check the settings for Office integration. Ensure that the paths to the Office applications are correctly set.
  You may need to reinstall or update the SAP GUI to ensure proper integration.
  
  
  
  Registry Fixes:
  
  If you are comfortable with editing the Windows registry, you can check for any missing or incorrect entries related to the Office integration. However, be cautious and back up the registry before making changes.
  
  
  
  User Permissions:
  
  Ensure that the user has the necessary permissions to run both SAP and Microsoft Office applications. Check with your system administrator if needed.
  
  
  
  Update Software:
  
  Ensure that both SAP and Microsoft Office are updated to the latest versions, as updates may contain fixes for known issues.
  
  
  
  Check for Add-ins:
  
  Sometimes, third-party add-ins in Microsoft Office can interfere with the integration. Try disabling any unnecessary add-ins to see if that resolves the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error.
  Documentation: Review the official SAP documentation regarding Office integration for any specific configuration steps or troubleshooting tips.
  Community Forums: Consider searching or posting in SAP community forums or user groups, as other users may have encountered and resolved similar issues.
  
  If the problem persists after trying these solutions, it may be beneficial to contact SAP support for further assistance.