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Message type: E = Error
Message class: SOFFICEINTEGRATION - Application and platform independent office integration
Message number: 003
Message text: Unknown error occurred during method call for control
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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SOFFICEINTEGRATION003
- Unknown error occurred during method call for control ?The SAP error message "SOFFICEINTEGRATION003 Unknown error occurred during method call for control" typically relates to issues with the integration between SAP and the Microsoft Office suite, particularly when trying to use functionalities that involve Office applications (like Word or Excel) from within SAP.
Causes:
- Office Integration Issues: The error may occur if there are problems with the integration between SAP and Microsoft Office. This could be due to incorrect settings or configurations.
- Version Compatibility: There may be compatibility issues between the versions of SAP and Microsoft Office being used. For example, using an outdated version of Office with a newer version of SAP can lead to errors.
- Missing or Corrupted Files: Required files for the integration may be missing or corrupted, leading to failures during method calls.
- User Permissions: Insufficient permissions for the user to access certain functionalities or files can also trigger this error.
- Network Issues: If the SAP system is trying to access resources over a network and there are connectivity issues, this can result in errors.
Solutions:
- Check Configuration: Ensure that the SAP GUI and Microsoft Office integration settings are correctly configured. This includes checking the settings in the SAP GUI options for Office integration.
- Update Software: Make sure that both SAP and Microsoft Office are updated to the latest versions. Check for any patches or updates that may address known issues.
- Repair Office Installation: If there are issues with the Office installation, consider repairing it through the Control Panel or reinstalling it if necessary.
- Check Permissions: Verify that the user has the necessary permissions to access the required files and functionalities within both SAP and Office.
- Review Logs: Check the SAP application logs for more detailed error messages that can provide additional context about the issue.
- Test with Different User: Sometimes, the issue may be user-specific. Testing the functionality with a different user account can help identify if the problem is related to user permissions or settings.
- Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.
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