How To Fix SODQ801 - Time difference between TSN and local UTC time on server &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SODQ - Operational Delta Queue

• Message number: 801

• Message text: Time difference between TSN and local UTC time on server &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SODQ801 - Time difference between TSN and local UTC time on server &1 ?

  The SAP error message SODQ801 indicates that there is a time difference between the Time Stamp Number (TSN) and the local UTC time on the server. This error typically arises in scenarios where time-sensitive operations are performed, such as in data replication or when dealing with time-dependent data.
  Cause:
  
  Time Zone Configuration: The server's time zone settings may not be correctly configured, leading to discrepancies between the server's local time and UTC.
  Clock Drift: The server's clock may be out of sync with the actual UTC time, which can happen due to various reasons, including hardware issues or incorrect time synchronization settings.
  Network Time Protocol (NTP) Issues: If the server is not synchronized with a reliable time source (like an NTP server), it may show an incorrect time.
  Daylight Saving Time (DST): Changes in daylight saving time may not be reflected correctly in the server's time settings.
  
  Solution:
  
  Check Time Zone Settings: Verify that the server's time zone is set correctly. You can do this by checking the operating system settings or the SAP system settings.
  Synchronize Time: Ensure that the server's clock is synchronized with a reliable NTP server. This can usually be done by configuring the NTP service on the server.
  Adjust for Daylight Saving Time: If applicable, ensure that the server is configured to account for daylight saving time changes.
  Monitor and Log Time Changes: Implement logging to monitor any changes in time settings or discrepancies that may arise in the future.
  Restart Services: After making changes to the time settings, it may be necessary to restart relevant SAP services or the entire server to ensure that the changes take effect.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Documentation: Refer to SAP documentation regarding time management and configuration for your specific SAP version and environment.
  
  By addressing the underlying time synchronization issues, you should be able to resolve the SODQ801 error and ensure that your SAP system operates correctly with respect to time-sensitive operations.