How To Fix SOAUTH2023 - User &1: Internal error during user check


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SOAUTH2 - OAuth2 Messages

  • Message number: 023

  • Message text: User &1: Internal error during user check

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message SOAUTH2023 - User &1: Internal error during user check ?
    The SAP error message SOAUTH2023, which states "User &1: Internal error during user check," typically indicates that there is an issue with the authentication process for the specified user. This error can arise from various underlying causes, and addressing it may require a few steps. Here’s a breakdown of potential causes, solutions, and related information:
    Causes:
    
    
    Configuration Issues: There may be misconfigurations in the authentication settings or user management settings in the SAP system. User Lock or Inactive Status: The user account may be locked or inactive, preventing successful authentication. Authorization Problems: The user may not have the necessary authorizations to perform the action they are attempting. System Errors: There could be internal errors in the SAP system, such as issues with the database or application server. Network Issues: Problems with network connectivity or communication between the SAP system and the authentication provider (if using external authentication) can lead to this error. Patch Level: The system may

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