How To Fix SOAUTH2016 - User &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: SOAUTH2 - OAuth2 Messages

• Message number: 016

• Message text: User &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOAUTH2016 - User &1 does not exist ?

  The SAP error message SOAUTH2016, which states "User &1 does not exist," typically occurs in the context of authentication or authorization processes within SAP systems. This error indicates that the system is unable to find the specified user in the user database.
  Cause:
  
  Non-Existent User: The user ID specified in the error message does not exist in the SAP system.
  User Deactivation: The user might exist but has been deactivated or locked.
  Incorrect User ID: There may be a typo or incorrect user ID being referenced in the authentication process.
  Authorization Issues: The user may not have the necessary authorizations to perform the action being attempted.
  System Configuration: There may be issues with the configuration of the authentication method being used (e.g., Single Sign-On, LDAP integration).
  
  Solution:
  
  Verify User ID: Check the user ID mentioned in the error message for any typos or errors.
  Check User Existence: Use transaction code SU01 to verify if the user exists in the system. If the user does not exist, you may need to create it.
  User Activation: If the user exists but is locked or deactivated, you can unlock or activate the user using transaction SU01.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the action. You can check this using transaction SU53 after the error occurs to see what authorizations are missing.
  Check System Configuration: If the error is related to an authentication method (like SSO or LDAP), review the configuration settings to ensure they are correct.
  Consult Logs: Check the system logs (transaction SM21) for any additional information that might help diagnose the issue.
  
  Related Information:
  
  User Management: Familiarize yourself with user management in SAP, including how to create, modify, and delete users.
  Authorization Concepts: Understand the role-based access control in SAP and how to assign roles to users.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
  Documentation: Review SAP documentation related to user authentication and authorization for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.