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How To Fix SOAP_UDS104 - The enqueue service reports a system failure.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SOAP_UDS - Messages for user defined search

  • Message number: 104

  • Message text: The enqueue service reports a system failure.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SOAP_UDS104 - The enqueue service reports a system failure. ?

    The SAP error message SOAP_UDS104, which indicates that "The enqueue service reports a system failure," typically relates to issues with the enqueue service in the SAP system. The enqueue service is responsible for managing locks on objects in the SAP database, ensuring data consistency and integrity during concurrent access.

    Causes:

    1. System Resource Issues: The enqueue service may fail due to insufficient system resources, such as memory or CPU.
    2. Network Issues: Problems with network connectivity between application servers and the enqueue server can lead to failures.
    3. Database Issues: If the database is down or experiencing issues, it can affect the enqueue service.
    4. Configuration Errors: Incorrect configuration settings in the SAP system can lead to enqueue service failures.
    5. Software Bugs: There may be bugs in the SAP kernel or other components that affect the enqueue service.

    Solutions:

    1. Check System Resources: Monitor the system's CPU and memory usage. If resources are low, consider increasing them or optimizing the workload.
    2. Restart Enqueue Service: If the enqueue service is unresponsive, restarting it may resolve the issue. This can be done through the SAP Management Console (SAP MC) or by using transaction codes like SM51 or SM50.
    3. Check Network Connectivity: Ensure that there are no network issues affecting communication between application servers and the enqueue server.
    4. Review Logs: Check the system logs (transaction SM21) and enqueue logs (transaction SM12) for any additional error messages or clues about the failure.
    5. Database Health Check: Ensure that the database is running correctly and that there are no issues affecting its performance.
    6. Configuration Review: Review the configuration settings for the enqueue service in the SAP system. Ensure that they are set correctly according to SAP guidelines.
    7. Patch and Update: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.

    Related Information:

    • SAP Notes: Check SAP Notes related to the error message for specific guidance and troubleshooting steps. You can search for relevant notes in the SAP Support Portal.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Refer to the official SAP documentation for details on the enqueue service and its configuration.

    If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.

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