How To Fix SOAP_RFM_POSI_TRACE212 - Send Confirmation is disabled; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: SOAP_RFM_POSI_TRACE - Trace messages for POS inbound

• Message number: 212

• Message text: Send Confirmation is disabled; see long text

What causes this issue?

<LS>Send Confirmation</> flag is disabled.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Enable <LS>Send Confirmation</> in the respective Customizing activities
for <ZH>Control Aggregated Sales</> and <ZH>Control Payment List</>
under:
<ZK>Sales and Distribution</> -> <ZK>POS Interface</> -> <ZK>Inbound
(SOAP Service)</> -> <ZK>Control Aggregated Sales</>
<ZK>Sales and Distribution</> -> <ZK>POS Interface</> -> <ZK>Inbound
(SOAP Service)</> -> <ZK>Control Payment List</>
Enable <LS>Send Confirmation</> in the respective Customizing activities
for financial service under:
<ZK>Sales and Distribution -> POS Interface -> Inbound (SOAP Service) ->
Extension for Controlling Financial Transactions</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOAP_RFM_POSI_TRACE212 - Send Confirmation is disabled; see long text ?

  The SAP error message "SOAP_RFM_POSI_TRACE212 Send Confirmation is disabled; see long text" typically indicates that the system is configured in such a way that it does not allow the sending of confirmation messages for a particular process or transaction. This can occur in various contexts, such as when working with SOAP web services or when dealing with specific business processes in SAP.
  Cause:
  
  Configuration Settings: The most common cause of this error is that the configuration settings for the relevant process or service are set to disable the sending of confirmation messages. This could be due to business requirements or system settings.
  Authorization Issues: There may be authorization restrictions preventing the sending of confirmation messages.
  Technical Issues: There could be underlying technical issues, such as problems with the web service configuration or connectivity issues.
  
  Solution:
  
  
  Check Configuration: 
  
  Navigate to the relevant configuration settings in SAP (e.g., SPRO) and check if the option to send confirmations is enabled for the specific process or service you are working with.
  Look for settings related to the specific transaction or service that is generating the error.
  
  
  
  Review Long Text: 
  
  The error message suggests checking the long text for more details. You can do this by accessing the message in the SAP system and reading the additional information provided. This may give you specific guidance on what needs to be changed.
  
  
  
  Authorization Check: 
  
  Ensure that the user or role attempting to send the confirmation has the necessary authorizations. You may need to consult with your SAP security team to verify this.
  
  
  
  Consult Documentation: 
  
  Review any relevant SAP documentation or notes related to the specific process or service you are working with. There may be known issues or additional configuration steps required.
  
  
  
  Contact SAP Support: 
  
  If you are unable to resolve the issue through configuration changes or if the error persists, consider reaching out to SAP support for further assistance. They may have additional insights or patches available.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use specific transaction codes to access configuration settings or logs (e.g., SLG1 for application logs).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider checking SAP community forums or discussion boards where other users may have encountered similar issues and shared their solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to enable the sending of confirmation messages in your SAP system.