How To Fix SOAP_RFM_POSI505 - ExternalReferenceDocumentID is empty.

SAP Error Message - Details

• Message type: E = Error

• Message class: SOAP_RFM_POSI - SOAP Services for Retail POS Inbound Messages

• Message number: 505

• Message text: ExternalReferenceDocumentID is empty.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOAP_RFM_POSI505 - ExternalReferenceDocumentID is empty. ?

  The SAP error message SOAP_RFM_POSI505 ExternalReferenceDocumentID is empty typically occurs in the context of SAP applications that utilize SOAP web services for communication, particularly when dealing with external documents or references. This error indicates that a required field, ExternalReferenceDocumentID, is not populated when a request is being processed.
  Cause:
  
  Missing Data: The most common cause of this error is that the ExternalReferenceDocumentID field is not being populated in the request. This could be due to a programming oversight or a misconfiguration in the integration setup.
  Incorrect Mapping: If the data is being pulled from another system or application, there may be an issue with how the data is being mapped or transferred.
  Business Logic: The business logic in the application may require this field to be filled for certain operations, and if it is not, the error will be triggered.
  
  Solution:
  
  Check Input Data: Ensure that the ExternalReferenceDocumentID is being correctly populated in the request. This may involve checking the source of the data and ensuring that it is being passed correctly.
  Review Integration Logic: If you are using middleware or an integration platform, review the mapping and transformation logic to ensure that the ExternalReferenceDocumentID is being correctly set.
  Debugging: Use debugging tools or logs to trace the request and see where the ExternalReferenceDocumentID is being lost or not set.
  Consult Documentation: Review the relevant SAP documentation or API specifications to ensure that you are following the correct procedures for populating this field.
  Error Handling: Implement error handling in your application to catch this error and provide a more user-friendly message or to log additional details for troubleshooting.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Testing: After making changes, thoroughly test the integration to ensure that the error does not recur and that the system behaves as expected.
  
  By addressing the root cause of the missing ExternalReferenceDocumentID, you should be able to resolve the error and ensure smooth operation of your SAP application.