How To Fix SOAP_RFM_POSI253 - Billing document &1 and material document &2 are canceled.

SAP Error Message - Details

• Message type: E = Error

• Message class: SOAP_RFM_POSI - SOAP Services for Retail POS Inbound Messages

• Message number: 253

• Message text: Billing document &1 and material document &2 are canceled.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOAP_RFM_POSI253 - Billing document &1 and material document &2 are canceled. ?

  The SAP error message SOAP_RFM_POSI253 indicates that a billing document and a material document have been canceled. This typically occurs in scenarios where there is an attempt to process or reference a billing document or material document that has already been canceled in the system.
  Cause:
  
  Cancellation of Documents: The most common cause is that the billing document (e.g., invoice) and the associated material document (e.g., goods movement) have been canceled. This can happen due to various reasons, such as errors in the original document, customer returns, or adjustments in the billing process.
  Incorrect Document Reference: The system may be trying to process a document that is no longer valid due to its cancellation.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing or incorrect references between the billing and material documents.
  
  Solution:
  
  Check Document Status: Verify the status of the billing document and the material document in the SAP system. You can do this by using transaction codes like VF03 (Display Billing Document) and MB03 (Display Material Document).
  Review Cancellation Reasons: Understand why the documents were canceled. This may involve checking the cancellation documents or logs to see if there were any issues that need to be addressed.
  Recreate Documents if Necessary: If the cancellation was a mistake or if the documents need to be processed again, you may need to recreate the billing document and/or the material document.
  Consult with Relevant Teams: If you are unsure about the cancellation or how to proceed, consult with your finance or logistics team to understand the implications and the correct course of action.
  Check for Related Transactions: Ensure that there are no other transactions that depend on the canceled documents, as this may lead to further issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF03 (Display Billing Document), MB03 (Display Material Document), and VA03 (Display Sales Order) to investigate the documents involved.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  Documentation: Review SAP documentation or help files for more information on billing and material document processing, as well as cancellation procedures.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.