How To Fix SOAP_RFM_POSI242 - Global Trade Item Number &1 is unknown.

SAP Error Message - Details

• Message type: E = Error

• Message class: SOAP_RFM_POSI - SOAP Services for Retail POS Inbound Messages

• Message number: 242

• Message text: Global Trade Item Number &1 is unknown.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOAP_RFM_POSI242 - Global Trade Item Number &1 is unknown. ?

  The SAP error message SOAP_RFM_POSI242 indicates that the Global Trade Item Number (GTIN) specified in the transaction is unknown or not recognized in the system. This error typically occurs in scenarios involving product data, such as when processing sales orders, deliveries, or inventory management where GTINs are used to identify products.
  Cause:
  
  Missing GTIN: The GTIN for the product is not maintained in the system.
  Incorrect GTIN: The GTIN provided in the transaction does not match any GTINs stored in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between SAP and external systems).
  Master Data Issues: The product master data may not be correctly set up or may be incomplete.
  
  Solution:
  
  
  Check GTIN Maintenance:
  
  Verify that the GTIN is correctly maintained in the material master record. You can do this by navigating to the material master (transaction code MM03) and checking the relevant views (e.g., Basic Data, Sales Org Data).
  Ensure that the GTIN is entered correctly, including the correct format and length.
  
  
  
  Update Master Data:
  
  If the GTIN is missing, you will need to add it to the material master. This can be done using transaction code MM01 (Create Material) or MM02 (Change Material).
  Ensure that the GTIN is assigned to the correct product and that all relevant data is complete.
  
  
  
  Data Consistency Check:
  
  Run consistency checks to ensure that the data in the system is accurate and up-to-date. This may involve checking for any inconsistencies in the product data.
  
  
  
  Integration and Synchronization:
  
  If your SAP system is integrated with other systems (e.g., EDI, external databases), ensure that the GTINs are synchronized across all systems.
  Check for any errors in the data transfer processes that might have led to the GTIN not being recognized.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to GTIN handling and error messages for any additional guidance or specific configurations that may be required.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  
  
  Related Information:
  
  GTIN Formats: GTIN can be represented in various formats, including GTIN-8, GTIN-12, GTIN-13 (EAN-13), and GTIN-14. Ensure that the correct format is being used.
  SAP Modules: This error may be encountered in various SAP modules, including SAP MM (Materials Management), SAP SD (Sales and Distribution), and SAP WM (Warehouse Management).
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01, MM02, MM03, and MM04 for material management tasks.
  
  By following these steps, you should be able to resolve the SOAP_RFM_POSI242 error and ensure that the GTIN is recognized in your SAP system.