How To Fix SOAP_RFM_POSI242 - Global Trade Item Number &1 is unknown.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SOAP_RFM_POSI - SOAP Services for Retail POS Inbound Messages

  • Message number: 242

  • Message text: Global Trade Item Number &1 is unknown.

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message SOAP_RFM_POSI242 - Global Trade Item Number &1 is unknown. ?
    The SAP error message SOAP_RFM_POSI242 indicates that the Global Trade Item Number (GTIN) specified in the transaction is unknown or not recognized in the system. This error typically occurs in scenarios involving product data, such as when processing sales orders, deliveries, or inventory management where GTINs are used to identify products.
    
    Cause: Missing GTIN: The GTIN for the product is not maintained in the system. Incorrect GTIN: The GTIN provided in the transaction does not match any GTINs stored in the system. Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between SAP and external systems). Master Data Issues: The product master data may not be correctly set up or may be incomplete.
    Solution: Check GTIN Maintenance: Verify that the GTIN is correctly maintained in the material master record. You can do this by navigating to the material master (transaction code MM03) and checking the relevant views (e.g., Basic Data, Sales Org Data). Ensure

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