How To Fix SOAP_RFM_POSI214 - Reference document with ID &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: SOAP_RFM_POSI - SOAP Services for Retail POS Inbound Messages

• Message number: 214

• Message text: Reference document with ID &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOAP_RFM_POSI214 - Reference document with ID &1 not found ?

  The SAP error message "SOAP_RFM_POSI214 Reference document with ID &1 not found" typically indicates that the system is unable to locate a specific reference document identified by the ID provided in the error message. This can occur in various contexts, such as when working with SOAP web services or when trying to access specific documents in the SAP system.
  Causes:
  
  Incorrect Document ID: The document ID provided may be incorrect or misspelled.
  Document Deletion: The document may have been deleted or archived, making it unavailable in the current context.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the document not being found.
  Configuration Issues: There may be configuration problems in the web service or the related SAP modules.
  
  Solutions:
  
  Verify Document ID: Check the document ID for accuracy. Ensure that it is correctly formatted and corresponds to an existing document.
  Check Document Status: Look into the status of the document to see if it has been deleted or archived. You can do this by searching for the document in the relevant SAP transaction.
  User Authorization: Ensure that the user has the necessary authorizations to access the document. This may involve checking roles and permissions in the SAP system.
  Data Consistency Check: If the system is integrated with other systems, ensure that data synchronization is functioning correctly. You may need to check logs or perform a consistency check.
  Review Configuration: Check the configuration settings for the web service or the relevant SAP modules to ensure they are set up correctly.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error. SAP Notes often provide solutions or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may want to use transaction codes like SE80 (Object Navigator), SE37 (Function Module), or SOAMANAGER (Web Service Management) to investigate further.
  Logs and Traces: Check the application logs (transaction SLG1) or the system logs (transaction SM21) for additional error messages or warnings that may provide more context.
  SAP Community: Consider searching or posting in the SAP Community forums for additional insights from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.