How To Fix SOA_SD038 - Only action code 04 is supported for Authorization LCTI = true.

SAP Error Message - Details

• Message type: E = Error

• Message class: SOA_SD - Messages for SOA Processing in SD

• Message number: 038

• Message text: Only action code 04 is supported for Authorization LCTI = true.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOA_SD038 - Only action code 04 is supported for Authorization LCTI = true. ?

  The SAP error message SOA_SD038 indicates that there is an issue with the action code being used in a service order or related transaction when the authorization flag LCTI (which stands for "Logical Condition for Transaction Interface") is set to true. Specifically, this error message states that only action code 04 (which typically represents "Change" or "Update") is supported when LCTI is true.
  Cause:
  The error occurs because the system is expecting a specific action code (in this case, action code 04) to be used in conjunction with the LCTI setting. If a different action code is being used (such as 01 for "Create" or 02 for "Delete"), the system will throw this error, indicating that the operation is not permitted under the current configuration.
  Solution:
  To resolve this error, you should:
  
  
  Check the Action Code: Ensure that the action code being used in your transaction is indeed 04. If you are trying to perform a different operation (like creating or deleting), you will need to adjust your approach.
  
  
  Review the Business Logic: If you are developing or customizing a process, review the business logic to ensure that it aligns with the requirements of the LCTI setting. If the operation you are trying to perform is not supported with LCTI set to true, you may need to reconsider the design.
  
  
  Adjust LCTI Setting: If appropriate, you may consider changing the LCTI setting to false, but this should be done with caution and a clear understanding of the implications, as it may affect other functionalities.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more details on the specific action codes and their implications when LCTI is true.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is a critical business process.
  
  
  Related Information:
  
  Action Codes: Familiarize yourself with the different action codes used in SAP transactions and their meanings.
  LCTI Configuration: Understand how the LCTI setting is configured in your SAP system and its impact on transaction processing.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional context or solutions.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.