How To Fix SOA_SD018 - No document timestamp for external revision was provided.

SAP Error Message - Details

• Message type: E = Error

• Message class: SOA_SD - Messages for SOA Processing in SD

• Message number: 018

• Message text: No document timestamp for external revision was provided.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOA_SD018 - No document timestamp for external revision was provided. ?

  The SAP error message SOA_SD018, which states "No document timestamp for external revision was provided," typically occurs in the context of SAP's Service-Oriented Architecture (SOA) when dealing with external revisions of documents, such as sales orders or other transactional data.
  Cause:
  This error usually arises when the system expects a timestamp for an external revision of a document, but none has been provided. This can happen due to several reasons:
  
  Missing Data: The application or interface that is sending the data to SAP did not include the required timestamp field.
  Configuration Issues: There may be a misconfiguration in the integration settings or the data mapping between the external system and SAP.
  Versioning Issues: The external system may not be correctly managing document versions or revisions, leading to the absence of a timestamp.
  
  Solution:
  To resolve the SOA_SD018 error, consider the following steps:
  
  
  Check Data Input: Ensure that the external system or application sending the data to SAP includes the required timestamp for the document revision. This may involve reviewing the data mapping or transformation logic in the middleware or integration layer.
  
  
  Review Configuration: Verify the configuration settings in SAP related to the integration. This includes checking the settings for the relevant interfaces, ensuring that the timestamp field is correctly defined and mapped.
  
  
  Update External System: If the external system is responsible for generating the document revisions, ensure that it is correctly implementing the logic to include timestamps. This may require updates to the external application or its configuration.
  
  
  Consult Documentation: Review SAP documentation or notes related to the specific integration scenario you are working with. There may be specific requirements or additional fields that need to be populated.
  
  
  Testing: After making the necessary changes, conduct tests to ensure that the data is being sent correctly and that the error does not reoccur.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your technical team for further assistance. They may provide insights based on the specific configuration and setup of your SAP environment.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Integration Documentation: Review the integration documentation for the specific interface you are using (e.g., PI/PO, CPI) to ensure compliance with the expected data structure.
  Error Logs: Analyze error logs in both the external system and SAP to gather more context about the error occurrence.
  
  By following these steps, you should be able to identify the root cause of the SOA_SD018 error and implement a suitable solution.