How To Fix SO2_TOOL258 - Graphic control could not be initialized

SAP Error Message - Details

• Message type: E = Error

• Message class: SO2_TOOL - Messages for OXYGEN Page Editor

• Message number: 258

• Message text: Graphic control could not be initialized

What causes this issue?

Cannot initialize the control used for the graphical display of the
navigation structure.

System Response

The system cannot start the graphical display.

How to fix this error?

Please install a current GUI version.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO2_TOOL258 - Graphic control could not be initialized ?

  The SAP error message SO2_TOOL258, which states "Graphic control could not be initialized," typically occurs when there are issues related to the graphical user interface (GUI) components in SAP. This error can arise due to various reasons, including configuration issues, missing components, or problems with the installation of the SAP GUI.
  Causes:
  
  SAP GUI Installation Issues: The SAP GUI may not be installed correctly or may be corrupted.
  Missing or Incompatible Graphics Drivers: The graphics drivers on the client machine may be outdated or incompatible with the SAP GUI.
  Configuration Issues: Incorrect settings in the SAP GUI configuration can lead to this error.
  Operating System Compatibility: The version of the SAP GUI may not be compatible with the operating system being used.
  User Profile Issues: Corrupted user profiles or settings can also lead to this error.
  
  Solutions:
  
  Reinstall SAP GUI: Uninstall the current version of SAP GUI and then reinstall it. Make sure to download the latest version compatible with your operating system.
  Update Graphics Drivers: Check for updates for your graphics drivers and install the latest version. This can often resolve compatibility issues.
  Check Configuration Settings: Review the SAP GUI configuration settings. Ensure that the settings are correct and that there are no conflicts.
  Run SAP GUI as Administrator: Sometimes, running the SAP GUI with administrative privileges can resolve initialization issues.
  Check for OS Compatibility: Ensure that the version of SAP GUI you are using is compatible with your operating system. If necessary, consider upgrading your OS or using a different version of SAP GUI.
  Create a New User Profile: If the issue persists, try creating a new user profile in SAP and see if the error occurs with the new profile.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error. SAP frequently releases updates that address known issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying these solutions, it may be beneficial to contact SAP support for further assistance.