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How To Fix SO2_TOOL104 - The page & of the application & is inactive


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SO2_TOOL - Messages for OXYGEN Page Editor

  • Message number: 104

  • Message text: The page & of the application & is inactive

  • Show details Hide details
  • What causes this issue?

    The system can only copy active pages across application.

    System Response

    The system did not copy this page.

    How to fix this error?

    Activate the page.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SO2_TOOL104 - The page & of the application & is inactive ?

    The SAP error message SO2_TOOL104, which states "The page & of the application & is inactive," typically occurs in the context of SAP applications that utilize the SAP Business Workflow or SAP Business Application Programming Interfaces (BAPIs). This error indicates that the specific page or application you are trying to access is not currently active or has been deactivated.

    Cause:

    1. Inactive Application/Page: The application or page you are trying to access has been deactivated in the system.
    2. Authorization Issues: The user may not have the necessary authorizations to access the specific application or page.
    3. Configuration Issues: There may be configuration settings that have not been properly set up, leading to the application being marked as inactive.
    4. Transport Issues: If the application was recently transported from another system, it may not have been activated properly in the target system.

    Solution:

    1. Activate the Application/Page:

      • Check the status of the application or page in the SAP system. If it is inactive, you may need to activate it using transaction codes like SE80 (Object Navigator) or SE38 (ABAP Editor) to run any necessary activation programs.
    2. Check Authorizations:

      • Ensure that the user has the necessary authorizations to access the application. You can use transaction SU53 to analyze authorization issues after the error occurs.
    3. Review Configuration:

      • Go through the configuration settings related to the application. Ensure that all necessary settings are correctly configured and that the application is set to active.
    4. Transport Management:

      • If the application was transported, check the transport logs to ensure that all objects were transported correctly and activated in the target system.
    5. Consult Documentation:

      • Refer to the SAP documentation or help files related to the specific application to understand any additional steps that may be required for activation.
    6. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80, SE38, SU53, and SICF (for checking HTTP services).
    • SAP Notes: Search for SAP Notes related to the specific application or error message for any known issues or patches.
    • System Logs: Check system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to diagnose and resolve the SO2_TOOL104 error in your SAP environment.

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