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How To Fix SO2_TOOL085 - Page name & is incompatible for the key &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SO2_TOOL - Messages for OXYGEN Page Editor

  • Message number: 085

  • Message text: Page name & is incompatible for the key &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SO2_TOOL085 - Page name & is incompatible for the key & ?

    The SAP error message SO2_TOOL085 indicates that there is an incompatibility between the page name and the key being used in a specific context, typically related to the SAP ArchiveLink or document management system. This error often arises when trying to access or manipulate documents or data that are not properly linked or when there is a mismatch in the expected parameters.

    Cause:

    1. Incompatible Page Name and Key: The page name specified does not match the expected format or does not correspond to the key being used. This can happen if the document type or the configuration settings have changed.
    2. Configuration Issues: There may be issues with the configuration of the ArchiveLink or document management settings in the SAP system.
    3. Data Integrity Issues: The key being referenced may not exist or may have been deleted or modified, leading to a mismatch.
    4. Authorization Issues: The user may not have the necessary permissions to access the specified page or key.

    Solution:

    1. Check Page Name and Key: Verify that the page name and key being used are correct and compatible. Ensure that the key corresponds to a valid document or entry in the system.
    2. Review Configuration: Check the configuration settings for ArchiveLink or the document management system to ensure that they are set up correctly. This includes verifying document types, storage settings, and any relevant parameters.
    3. Data Consistency Check: Perform a consistency check on the data to ensure that all keys and documents are intact and properly linked.
    4. User Authorization: Ensure that the user has the necessary authorizations to access the specified page and key. This may involve checking user roles and permissions in the SAP system.
    5. Consult Documentation: Refer to SAP documentation or support notes related to ArchiveLink and document management for any specific guidance or troubleshooting steps.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with transaction codes related to ArchiveLink (e.g., OAC0 for ArchiveLink settings) to help diagnose and resolve the issue.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    If the problem persists after following these steps, it may be beneficial to contact SAP support for further assistance.

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