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Message type: E = Error
Message class: SO2_TOOL - Messages for OXYGEN Page Editor
Message number: 085
Message text: Page name & is incompatible for the key &
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SO2_TOOL085
- Page name & is incompatible for the key & ?The SAP error message SO2_TOOL085 indicates that there is an incompatibility between the page name and the key being used in a specific context, typically related to the SAP ArchiveLink or document management system. This error often arises when trying to access or manipulate documents or data that are not properly linked or when there is a mismatch in the expected parameters.
Cause:
- Incompatible Page Name and Key: The page name specified does not match the expected format or does not correspond to the key being used. This can happen if the document type or the configuration settings have changed.
- Configuration Issues: There may be issues with the configuration of the ArchiveLink or document management settings in the SAP system.
- Data Integrity Issues: The key being referenced may not exist or may have been deleted or modified, leading to a mismatch.
- Authorization Issues: The user may not have the necessary permissions to access the specified page or key.
Solution:
- Check Page Name and Key: Verify that the page name and key being used are correct and compatible. Ensure that the key corresponds to a valid document or entry in the system.
- Review Configuration: Check the configuration settings for ArchiveLink or the document management system to ensure that they are set up correctly. This includes verifying document types, storage settings, and any relevant parameters.
- Data Consistency Check: Perform a consistency check on the data to ensure that all keys and documents are intact and properly linked.
- User Authorization: Ensure that the user has the necessary authorizations to access the specified page and key. This may involve checking user roles and permissions in the SAP system.
- Consult Documentation: Refer to SAP documentation or support notes related to ArchiveLink and document management for any specific guidance or troubleshooting steps.
Related Information:
If the problem persists after following these steps, it may be beneficial to contact SAP support for further assistance.
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