How To Fix SO2_TOOL081 - The protocol defined in the settings could not be used

SAP Error Message - Details

• Message type: E = Error

• Message class: SO2_TOOL - Messages for OXYGEN Page Editor

• Message number: 081

• Message text: The protocol defined in the settings could not be used

What causes this issue?

Either there is no plugin defined for the transfer protocol (HTTP or
HTTPS) specified in the user settings, or the plugin cannot be started
because it is configured incorrectly.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The system had to change the protocol when the page was tested. The new
protocol is entered in the generated URL automatically. It is displayed
either when starting the page in the Browser, or on the <ZK>Attributes
</> tab of the page.

How to fix this error?

If you need the protocol you entered to process the page correctly,
define the correct plugin for it, or reconfigure this plugin.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO2_TOOL081 - The protocol defined in the settings could not be used ?

  The SAP error message SO2_TOOL081 indicates that there is an issue with the protocol settings in the SAP system, which prevents the system from using the defined protocol for communication or data transfer. This error typically arises in scenarios involving SAPconnect or when configuring communication settings for various SAP applications.
  
  Cause:
  
  Incorrect Protocol Configuration: The protocol specified in the settings (e.g., SMTP, HTTP, etc.) may not be correctly configured or supported.
  Missing or Inactive Communication Method: The communication method (like SMTP for email) may not be activated or properly set up in the system.
  Network Issues: There may be network connectivity issues that prevent the SAP system from reaching the specified protocol endpoint.
  Authorization Issues: The user or service account may not have the necessary permissions to use the specified protocol.
  System Settings: The system parameters related to the protocol may not be correctly set, leading to incompatibility.
  
  
  Solution:
  
  
  Check Protocol Settings:
  
  Go to transaction code SCOT (SAPconnect Administration)