How To Fix SO2_TOOL063 - User & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: SO2_TOOL - Messages for OXYGEN Page Editor

• Message number: 063

• Message text: User & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO2_TOOL063 - User & does not exist ?

  The SAP error message SO2_TOOL063, which states "User & does not exist," typically occurs when the system is unable to find a user in the SAP user master data. This can happen for various reasons, such as:
  Causes:
  
  User Not Created: The user has not been created in the SAP system.
  User Deactivation: The user exists but has been deactivated or locked.
  Incorrect User ID: The user ID entered is incorrect or misspelled.
  Authorization Issues: The user may not have the necessary authorizations to access the transaction or function.
  Client-Specific Issues: The user may exist in a different client and not in the current one.
  
  Solutions:
  
  
  Check User Existence:
  
  Use transaction code SU01 to check if the user exists. Enter the user ID and see if the user details are displayed.
  
  
  
  Create User:
  
  If the user does not exist, create a new user using transaction SU01. Ensure that all necessary details are filled in, including roles and authorizations.
  
  
  
  Unlock/Reactivate User:
  
  If the user exists but is locked or deactivated, unlock or reactivate the user in transaction SU01.
  
  
  
  Verify User ID:
  
  Double-check the user ID for any typos or errors. Ensure that you are using the correct format.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the action that triggered the error. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Client Check:
  
  Make sure you are in the correct client. Users are client-specific, so if you are in a different client, you may not see the user.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  SU10: Mass User Maintenance
  
  
  User Roles and Profiles: Ensure that the user has the appropriate roles assigned to perform their tasks.
  SAP Notes: Check SAP Notes for any known issues or patches related to user management.
  
  If the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or system administrator for further investigation.