How To Fix SO2_TOOL031 - Browser started

SAP Error Message - Details

• Message type: E = Error

• Message class: SO2_TOOL - Messages for OXYGEN Page Editor

• Message number: 031

• Message text: Browser started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO2_TOOL031 - Browser started ?

  The SAP error message SO2_TOOL031, which states "Browser started," typically indicates that the SAP system is attempting to launch a web browser for a specific function, such as displaying a report or accessing a web-based application. This message is not necessarily an error but rather an informational message indicating that the system is trying to open a browser.
  Cause:
  
  Browser Configuration: The SAP system is configured to use a web browser for certain functionalities, and this message appears when the system initiates that process.
  Missing Browser: If the browser is not installed or not properly configured on the client machine, it may lead to issues in displaying the required content.
  Pop-up Blockers: Sometimes, pop-up blockers or security settings in the browser can prevent the browser from opening correctly.
  
  Solution:
  
  Check Browser Installation: Ensure that a compatible web browser (like Chrome, Firefox, or Internet Explorer) is installed on the client machine.
  Browser Configuration in SAP:
  
  Go to the SAP GUI and navigate to Options > HTTP Settings.
  Ensure that the correct browser is set up in the settings.
  
  
  Disable Pop-up Blockers: If you have a pop-up blocker enabled, try disabling it or adding the SAP system URL to the allowed list.
  Check Security Settings: Ensure that the security settings in the browser allow for the opening of new windows or tabs.
  Update SAP GUI: Ensure that you are using the latest version of the SAP GUI, as updates may include fixes for browser-related issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific issues related to your version of SAP and the browser you are using. SAP Notes often provide patches or workarounds for known issues.
  SAP Community: The SAP Community forums can be a valuable resource for finding solutions to similar issues faced by other users.
  Documentation: Refer to the official SAP documentation for guidance on configuring browsers and troubleshooting related issues.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or technical support for further assistance.