How To Fix SO811 - No users to be substituted for

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 811

• Message text: No users to be substituted for

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO811 - No users to be substituted for ?

  The SAP error message SO811 ("No users to be substituted for") typically occurs in the context of workflow or substitution processes within SAP. This error indicates that the system is unable to find any users who can be substituted for the specified user in a workflow or task.
  Causes:
  
  No Active Substitutions: The user for whom the substitution is being checked does not have any active substitution entries in the system.
  Incorrect User ID: The user ID specified may be incorrect or does not exist in the system.
  Substitution Rules Not Defined: There may be no defined rules for substitution for the user in question.
  User Status: The user may be inactive or locked in the system, preventing any substitutions from being applied.
  Authorization Issues: The user may not have the necessary authorizations to view or manage substitutions.
  
  Solutions:
  
  
  Check Substitution Entries:
  
  Go to the transaction code SOU1 (Substitution Management) and check if there are any active substitutions for the user in question.
  If there are no entries, create a new substitution for the user.
  
  
  
  Verify User ID:
  
  Ensure that the user ID being referenced is correct and exists in the system. You can check this in transaction SU01 (User Maintenance).
  
  
  
  Define Substitution Rules:
  
  If no substitution rules are defined, you can create them in the substitution management area. Make sure to specify the correct start and end dates for the substitution.
  
  
  
  Check User Status:
  
  Verify the status of the user in transaction SU01. Ensure that the user is active and not locked.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to perform substitution actions. You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on managing substitutions and workflows.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SOU1: Substitution Management
  SU01: User Maintenance
  SWI1: Work Item Selection (to check for workflow items)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  
  Workflow Configuration: If the error is occurring in a workflow context, review the workflow configuration to ensure that all necessary steps and substitutions are correctly set up.
  
  
  By following these steps, you should be able to identify the cause of the SO811 error and implement the appropriate solution. If the issue persists, consider reaching out to your SAP support team for further assistance.