How To Fix SO724 - Error in factory calendar -> workdays were ignored

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 724

• Message text: Error in factory calendar -> workdays were ignored

What causes this issue?

The factory calendar specified in the user master record of the Office
user does not exist, is not active, or its validity period has been
exceeded.

System Response

The resubmissions are calculated using calendar days only.

How to fix this error?

Please maintain your user master record or the factory calendar.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO724 - Error in factory calendar -> workdays were ignored ?

  The SAP error message SO724, which states "Error in factory calendar -> workdays were ignored," typically occurs when there is an issue with the factory calendar settings in the SAP system. This error can arise in various contexts, such as during production planning, scheduling, or when processing orders.
  Cause:
  
  Incorrect Factory Calendar Configuration: The factory calendar may not be set up correctly, or it may not be assigned to the relevant plant or work center.
  Non-Working Days: The factory calendar may have non-working days defined, and the system is unable to schedule work on those days.
  Missing Entries: There may be missing entries in the factory calendar for specific dates or periods.
  Date Range Issues: The date range being processed may fall outside the defined working days in the factory calendar.
  
  Solution:
  
  
  Check Factory Calendar Configuration:
  
  Go to the transaction code SCAL (Maintain Factory Calendar) and verify the settings for the factory calendar assigned to the relevant plant or work center.
  Ensure that the calendar is correctly defined with the appropriate working days and holidays.
  
  
  
  Assign Factory Calendar:
  
  Ensure that the factory calendar is assigned to the relevant plant or work center. You can check this in the configuration settings for the plant or work center.
  
  
  
  Review Non-Working Days:
  
  Check the non-working days defined in the factory calendar. If there are too many non-working days or if they are incorrectly defined, adjust them accordingly.
  
  
  
  Validate Date Ranges:
  
  Ensure that the date range you are trying to process falls within the defined working days of the factory calendar.
  
  
  
  Check for Updates:
  
  If the issue persists, check for any SAP Notes or updates related to this error message. Sometimes, specific patches or updates may resolve underlying issues.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for additional guidance on factory calendar settings and troubleshooting.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SCAL: Maintain Factory Calendar
  CR01: Create Work Center (to check factory calendar assignment)
  CR02: Change Work Center
  CR03: Display Work Center
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to factory calendars and error SO724.
  
  
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  By following these steps, you should be able to identify and resolve the cause of the SO724 error in your SAP system.