How To Fix SO660 - Select either or

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 660

• Message text: Select either or

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO660 - Select either or ?

  The SAP error message SO660 ("Select either  or ") typically occurs when you are trying to send an email or a message using the SAP system, and the system requires you to specify how you want to send the message. This error indicates that you need to choose between the "Copy" (CC) or "Blind Copy" (BCC) options for the recipients of the email.
  Cause:
  The error arises when:
  
  You attempt to send an email without selecting either the "Copy" or "Blind Copy" option for the recipient list.
  The system expects a clear instruction on how to handle the recipients, and if neither option is selected, it triggers this error.
  
  Solution:
  To resolve the SO660 error, follow these steps:
  
  Open the Email Sending Interface: Go to the transaction or screen where you are composing the email.
  Locate the Recipient Fields: Look for the fields where you can enter email addresses.
  Select an Option: Choose either:
  
  Copy (CC): If you want the recipients to see each other's email addresses.
  Blind Copy (BCC): If you want to hide the email addresses of the recipients from each other.
  
  
  Complete the Email: After selecting one of the options, complete the email by filling in the subject and message body.
  Send the Email: Attempt to send the email again.
  
  Related Information:
  
  Email Configuration: Ensure that your SAP system is properly configured for sending emails. This includes SMTP settings and user authorizations.
  User Roles: Check if your user role has the necessary permissions to send emails.
  SAP Notes: If the problem persists, you may want to check SAP Notes or the SAP Community for any known issues or patches related to email sending.
  Testing: You can test the email functionality by sending a simple email to yourself to ensure that the system is working correctly.
  
  If you continue to experience issues after following these steps, consider reaching out to your SAP Basis or technical support team for further assistance.