How To Fix SO575 - Folder < & > not found or user has insufficient authorization

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 575

• Message text: Folder < & > not found or user has insufficient authorization

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO575 - Folder < & > not found or user has insufficient authorization ?

  The SAP error message SO575 indicates that the system cannot find the specified folder or that the user does not have sufficient authorization to access it. This error typically occurs in the context of SAP ArchiveLink or when dealing with document management.
  Causes:
  
  Folder Not Found: The specified folder may not exist in the system. This could be due to a typo in the folder name or the folder not being created yet.
  Insufficient Authorization: The user attempting to access the folder may not have the necessary permissions. This can happen if the user’s role does not include access to the specific folder or if the folder is restricted to certain user groups.
  Incorrect Configuration: The configuration settings for the document management system or ArchiveLink may not be set up correctly, leading to issues in folder recognition.
  Transport Issues: If the folder was created in a different environment (like development) and not transported correctly to the production environment, it may not be available.
  
  Solutions:
  
  
  Verify Folder Existence:
  
  Check if the folder actually exists in the system. You can do this by navigating to the relevant transaction (like OAC0 for ArchiveLink) and looking for the folder.
  Ensure that the folder name is spelled correctly in the transaction or program that is trying to access it.
  
  
  
  Check User Authorizations:
  
  Use transaction code SU53 to check for authorization issues after the error occurs. This will show you what authorizations are missing.
  Ensure that the user has the necessary roles assigned that include access to the folder. You may need to work with your SAP security team to adjust roles and authorizations.
  
  
  
  Review Configuration:
  
  Check the configuration settings for ArchiveLink or the document management system to ensure that everything is set up correctly.
  Ensure that the folder structure is correctly defined in the system.
  
  
  
  Transport Issues:
  
  If the folder was created in a different environment, ensure that it has been properly transported to the current environment.
  Check the transport logs for any issues related to the folder creation.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to ArchiveLink and document management for any specific configurations or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  OAC0: ArchiveLink Administration
  SU53: Display Authorization Check
  SU01: User Maintenance (to check user roles)
  
  
  
  Authorization Objects: 
  
  Check for authorization objects related to ArchiveLink, such as S_ARCH_CDO (for document object access) and S_ARCH_SRV (for ArchiveLink service access).
  
  
  
  By following these steps, you should be able to identify the cause of the SO575 error and implement the necessary solutions to resolve it.