How To Fix SO487 - Function not active in your SAP System

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 487

• Message text: Function not active in your SAP System

What causes this issue?

The function you have chosen is not active in your SAP System.
This is because the Product Data Management (PDM), which is required
for this function, is not installed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO487 - Function not active in your SAP System ?

  The SAP error message SO487 ("Function not active in your SAP System") typically indicates that a specific function or feature that you are trying to use is not enabled or configured in your SAP system. This can occur in various contexts, such as when trying to use certain transaction codes, features, or functionalities that require specific settings or components to be active.
  Causes:
  
  Missing Configuration: The function you are trying to access may not be configured in your SAP system.
  Licensing Issues: Certain functionalities may require specific licenses that are not available in your current SAP setup.
  System Version: The function may not be available in the version of SAP you are using.
  Module Not Installed: The required module or component may not be installed in your SAP system.
  User Authorizations: The user may not have the necessary authorizations to access the function.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify if the function is configured correctly in your system. This may involve checking transaction codes, customizing settings, or system parameters.
  Use transaction SPRO to access the SAP Reference IMG and navigate to the relevant configuration area.
  
  
  
  Activate the Function:
  
  If the function is not active, you may need to activate it. This can often be done through the configuration settings in the SAP system.
  
  
  
  Check Licensing:
  
  Ensure that your SAP system has the necessary licenses to use the function. You may need to contact your SAP account representative for assistance.
  
  
  
  Install Required Modules:
  
  If the function is part of a specific module that is not installed, you may need to install that module. This typically requires coordination with your SAP Basis team.
  
  
  
  User Authorizations:
  
  Check if the user has the necessary authorizations to access the function. You may need to work with your security team to ensure the user has the appropriate roles and permissions.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address the specific error message or provide additional guidance.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the function you are trying to access, specific transaction codes may be relevant.
  SAP Documentation: Refer to the official SAP documentation for detailed information on the specific function and its requirements.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the SO487 error and take appropriate action to resolve it.