How To Fix SO460 - You do not have authorization for communication method <&>

SO460 - Overview

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 460

• Message text: You do not have authorization for communication method <&>

What causes this issue?

You have no authorization to
send using this communication method or to enter addresses for which
this communication method is used in distribution lists.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a communication method you are authorized to use
Ask the SAPoffice administrator to assign you the appropriate
authorization

Error message extract from SAP system. Copyright SAP SE.

SO460 - Details

• The SAP error message SO460 indicates that a user does not have the necessary authorization to use a specific communication method in the SAP system. This error typically arises when a user attempts to send or receive messages (such as emails, faxes, or other forms of communication) through a method that they are not authorized to use.
  
  Cause:
  
  Missing Authorization: The user lacks the required authorization object for the specific communication method.
  Incorrect User Role: The user may not be assigned to the correct role that includes permissions for the communication method.
  
  Configuration Issues: The communication method may not be properly configured in the system, or the user’s profile may not be set up correctly.
  
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed.
  Review the authorization objects related to communication methods, such as S_SOST (for SAPconnect) or other relevant objects.
  
  
  
  Adjust User Roles:
  
  If the user lacks the necessary