How To Fix SO460 - You do not have authorization for communication method <&>

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 460

• Message text: You do not have authorization for communication method <&>

What causes this issue?

You have no authorization to
send using this communication method or to enter addresses for which
this communication method is used in distribution lists.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a communication method you are authorized to use
Ask the SAPoffice administrator to assign you the appropriate
authorization

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO460 - You do not have authorization for communication method <&> ?

  The SAP error message SO460 indicates that a user does not have the necessary authorization to use a specific communication method in the SAP system. This error typically arises when a user attempts to send or receive messages (such as emails, faxes, or other forms of communication) through a method that they are not authorized to use.
  Cause:
  
  Missing Authorization: The user lacks the required authorization object for the specific communication method.
  Incorrect User Role: The user may not be assigned to the correct role that includes permissions for the communication method.
  Configuration Issues: The communication method may not be properly configured in the system, or the user’s profile may not be set up correctly.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed.
  Review the authorization objects related to communication methods, such as S_SOST (for SAPconnect) or other relevant objects.
  
  
  
  Adjust User Roles:
  
  If the user lacks the necessary roles, work with your SAP security team to assign the appropriate roles that include the required authorizations for the communication method in question.
  
  
  
  Modify Authorization Profiles:
  
  If the user is supposed to have access, ensure that the authorization profiles are correctly set up to include the necessary permissions for the communication method.
  
  
  
  Check Communication Method Configuration:
  
  Verify that the communication method is correctly configured in the SAP system. This can be done through transaction SCOT (for SAPconnect) or other relevant configuration transactions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific communication method to ensure that all prerequisites and configurations are met.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking authorizations and configurations, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to communication methods.
  Transaction Codes: Common transaction codes related to communication methods include:
  
  SCOT: SAPconnect Administration
  SOST: Send Requests
  SU01: User Maintenance
  
  
  User Roles and Profiles: Understand how roles and profiles are structured in your organization to ensure users have the necessary access.
  
  By following these steps, you should be able to identify the cause of the SO460 error and implement a solution to resolve it.