How To Fix SO389 - Specify entry

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 389

• Message text: Specify entry

What causes this issue?

The function "Delete DL entry" was called although an entry was not
specified.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Specify the required entry in the field <LB>Entry in DL</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO389 - Specify entry ?

  The SAP error message SO389 ("Specify entry") typically occurs when a required field is left blank or not properly filled in during a transaction or process. This error can arise in various contexts, such as when creating or processing sales orders, delivery documents, or other related transactions.
  Cause:
  
  Missing Required Fields: The most common cause is that a mandatory field has not been filled in. This could be a customer number, material number, or any other critical data that the system requires to proceed.
  Incorrect Data Entry: Sometimes, the data entered may not meet the expected format or criteria, leading to the system prompting for a valid entry.
  Configuration Issues: In some cases, the error may stem from configuration settings in the SAP system that require certain fields to be filled in based on business rules.
  
  Solution:
  
  Check Required Fields: Review the transaction screen for any fields that are marked as mandatory (often indicated with an asterisk). Ensure that all required fields are filled in correctly.
  Validate Data: Make sure that the data entered in the fields is valid and meets the expected format. For example, if a numeric field is expected, ensure that no letters or special characters are included.
  Review Configuration: If you have access to configuration settings, check if there are any specific settings that enforce mandatory fields for the transaction you are working on. This may require assistance from an SAP administrator or consultant.
  Consult Documentation: Refer to SAP documentation or help resources for the specific transaction you are working on to understand what fields are required and any specific data formats needed.
  Error Logs: If the issue persists, check the system logs or error messages for more detailed information that could help identify the specific field or data causing the issue.
  
  Related Information:
  
  Transaction Codes: The error can occur in various transaction codes, such as VA01 (Create Sales Order), VL01N (Create Outbound Delivery), etc.
  User Roles: Ensure that the user has the appropriate permissions to access and modify the required fields.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message SO389.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the SO389 error in your SAP system.