How To Fix SO376 - No distribution lists selected

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 376

• Message text: No distribution lists selected

What causes this issue?

No distribution lists could be found which correspond to the specified
criteria.

System Response

How to fix this error?

Select other criteria.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO376 - No distribution lists selected ?

  The SAP error message SO376 ("No distribution lists selected") typically occurs when you are trying to send an email or a document using a distribution list, but the system cannot find any distribution lists that meet the criteria specified in your request. This can happen in various SAP modules, particularly in the context of SAP Business Workflow or SAP Office Integration.
  Causes:
  
  No Distribution Lists Created: There may be no distribution lists created in the system.
  Selection Criteria: The criteria used to select distribution lists may not match any existing lists.
  Authorization Issues: The user may not have the necessary authorizations to view or use the distribution lists.
  Inactive Distribution Lists: The distribution lists may be inactive or not properly configured.
  Technical Issues: There could be technical issues or bugs in the system affecting the retrieval of distribution lists.
  
  Solutions:
  
  
  Check Distribution Lists:
  
  Go to the transaction code for managing distribution lists (e.g., SO10 for text management or other relevant transactions).
  Verify that the distribution lists exist and are active.
  
  
  
  Review Selection Criteria:
  
  Ensure that the criteria you are using to select distribution lists are correct and that they match the existing lists.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access and use the distribution lists.
  
  
  
  Create or Update Distribution Lists:
  
  If no distribution lists exist, create new ones as needed.
  If existing lists are inactive, reactivate them or update their configurations.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SO10 (for text management) or other related codes for managing distribution lists.
  SAP Documentation: Review SAP documentation or help files related to distribution lists and email sending processes.
  Community Forums: Engage with SAP community forums or user groups for additional insights and solutions from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the cause of the SO376 error and implement a suitable solution.