How To Fix SO343 - No PC file name free for document type selected

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 343

• Message text: No PC file name free for document type selected

What causes this issue?

You have tried to work with a document type for which no free file name
exists in the SAPoffice name range.
This means that outdated SAPoffice PC work files have collected on your
PC (for example, caused by turning off the PC before processing was
concluded).

System Response

The system cannot display the desired document until free file names
are available again.

How to fix this error?

Select the menu path System -> Services -> Office -> Administration ->
Del. PC work file
The default entry '*' deletes the outdated SAPoffice PC work files
for all document types.
If you specify a document type, then only files of this type
will be deleted.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO343 - No PC file name free for document type selected ?

  The SAP error message SO343 ("No PC file name free for document type selected") typically occurs when you are trying to attach a file to a document in SAP, but the system cannot find a free PC file name for the specified document type. This can happen for various reasons, including configuration issues or limitations in the number of file names available for the document type.
  Causes:
  
  Exhausted File Names: The system has run out of available PC file names for the specified document type. Each document type in SAP is associated with a certain number of file names, and if all are in use, you will encounter this error.
  Configuration Issues: The document type may not be properly configured in the SAP system, leading to issues in file name allocation.
  User Authorization: The user may not have the necessary authorizations to create or attach files for the specified document type.
  System Limitations: There may be system limitations or restrictions in place that prevent the allocation of new file names.
  
  Solutions:
  
  
  Check File Name Allocation:
  
  Go to transaction code SO10 (or SOST for sending documents) and check the configuration for the document type you are using. Ensure that there are free file names available.
  You can also check the number of file names allocated to the document type and see if they are all in use.
  
  
  
  Increase the Number of File Names:
  
  If the file names are exhausted, you may need to increase the number of file names allocated for the document type. This can be done by a system administrator or someone with the necessary configuration access.
  
  
  
  Review Document Type Configuration:
  
  Ensure that the document type is correctly configured in the SAP system. This may involve checking the settings in transaction OAC0 (for document types) or related configuration transactions.
  
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations to create or attach files for the document type. This can be checked in transaction SU53 or by reviewing the user's role assignments.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SO10, SOST, and OAC0 for document management and configuration.
  Documentation: Review SAP documentation related to document management and file handling for more insights into managing document types and file names.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the SO343 error and implement a suitable solution.