How To Fix SO247 - No office data exists (yet) for user <&>

SO247 - Overview

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 247

• Message text: No office data exists (yet) for user <&>

What causes this issue?

The system tried to find the Office user for an SAP user. This was not
possible. It then tried to create the Office user for this user
automatically. This was also not possible. The SAP name may already
have been assigned to another user as an Office name.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform the SAPoffice administrator, who can then try to create the user
manually via the SAPoffice Office user management (transaction SO12).
It may be necessary to use a name which is different to the SAPoffice
name.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO247 - No office data exists (yet) for user <&> ?

  The SAP error message SO247 "No office data exists (yet) for user <&>" typically occurs when a user tries to access office-related functionalities (like sending emails or using office integration features) but the system does not have the necessary office data set up for that user.
  
  Cause:
  
  User Profile Not Set Up: The user may not have the required office data configured in their user profile.
  Missing Office Integration: The integration between SAP and the office application (like Microsoft Office) may not be properly configured.
  User Not Assigned to Office Data: The user may not be assigned to any office data in the system.
  Authorization Issues: The user may not have the necessary authorizations to access office-related functionalities.
  
  
  Solution:
  
  
  Check User Profile:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID and check the "Address" tab to ensure that the office data (like email address) is filled in.
  
  
  
  Maintain Office Data:
  
  If the office data is missing, you can