How To Fix SO240 - User <&> is not entered in the address management

SO240 - Overview

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 240

• Message text: User <&> is not entered in the address management

What causes this issue?

An address has not been created for this user in address management or
it has been deleted.

System Response

The address of the user cannot be displayed.

How to fix this error?

Inform your system administrator. They must assign the SAP user an
address in SAP user administration.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO240 - User <&> is not entered in the address management ?

  The SAP error message SO240 indicates that a user is not entered in the address management system. This typically occurs when a user tries to perform an action that requires their address to be defined in the system, such as creating or processing a sales order, delivery, or other related documents.
  
  Cause:
  
  User Not Defined: The user attempting to perform the action has not been defined in the address management system.
  Missing Data: The user’s address data may be incomplete or missing in the relevant master data records.
  Authorization Issues: The user may not have the necessary authorizations to access or modify address management data.
  
  
  Solution:
  To resolve the SO240 error, follow these steps:
  
  
  Check User Master Data:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that is causing the error and check if the user exists.
  If the user does not exist, create a new user.
  
  
  
  Maintain Address Data:
  
  If the user exists, check if the address data