How To Fix SO207 - No users selected

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 207

• Message text: No users selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO207 - No users selected ?

  The SAP error message SO207 "No users selected" typically occurs in the context of sending emails or notifications through the SAP system, particularly when using transaction codes like SO10 (Text Management) or when trying to send messages via the SAP Business Workplace (SBWP).
  Cause:
  The error message SO207 indicates that the system could not find any users to whom the message or notification can be sent. This can happen due to several reasons:
  
  No User Selection: The user did not select any recipients for the message.
  Invalid User IDs: The user IDs entered may not exist or may not be valid in the system.
  User Status: The users selected may be inactive or locked in the system.
  Authorization Issues: The user may not have the necessary authorizations to send messages to the selected users.
  Filters Applied: If there are filters applied that exclude all users, it may result in no users being selected.
  
  Solution:
  To resolve the SO207 error, you can take the following steps:
  
  
  Select Users: Ensure that you have selected at least one valid user in the recipient field. You can do this by using the user selection dialog to choose users from the list.
  
  
  Check User IDs: Verify that the user IDs you are trying to send messages to are correct and exist in the system. You can check this in transaction SU01 (User Maintenance).
  
  
  User Status: Check the status of the users. Make sure they are active and not locked. You can do this in transaction SU01 as well.
  
  
  Authorization Check: Ensure that you have the necessary authorizations to send messages to the selected users. You may need to consult with your SAP security team if you suspect authorization issues.
  
  
  Review Filters: If you are using any filters in the user selection dialog, review them to ensure they are not excluding all users.
  
  
  Testing: After making the necessary adjustments, try sending the message again to see if the issue is resolved.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SO10 (Text Management), SBWP (SAP Business Workplace), and SU01 (User Maintenance).
  SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches.
  Documentation: Review SAP documentation or help files for more information on sending messages and managing users in the SAP system.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical support team for further assistance.