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How To Fix SO098 - Document not yet sent


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SO - SAPoffice: message texts

  • Message number: 098

  • Message text: Document not yet sent

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SO098 - Document not yet sent ?

    The SAP error message SO098, which states "Document not yet sent," typically occurs in the context of output processing in SAP, particularly when dealing with sales documents, purchase orders, or other transactional documents that require output (like print, email, etc.).

    Cause:

    The error message SO098 can arise due to several reasons:

    1. Output Not Processed: The document has not been processed for output yet. This could be due to the output type not being triggered or configured correctly.

    2. Output Condition: The output condition records may not be set up properly, meaning that the system does not recognize that an output should be generated for the document.

    3. Document Status: The document may be in a status that does not allow for output processing (e.g., it may be incomplete or not yet released).

    4. Timing Issues: The document may have been created but not yet sent due to timing issues in the processing sequence.

    5. Configuration Issues: There may be issues with the configuration of the output types in the relevant application area (e.g., Sales and Distribution, Materials Management).

    Solution:

    To resolve the SO098 error, you can take the following steps:

    1. Check Output Determination:

      • Go to the relevant transaction (e.g., VA03 for sales orders) and check the output determination for the document.
      • Ensure that the output type is correctly configured and that the conditions for triggering the output are met.
    2. Process Output Manually:

      • If the output has not been processed, you can manually trigger the output. This can often be done through the "Output" option in the document display or change screen.
    3. Review Document Status:

      • Ensure that the document is in a status that allows for output processing. If it is incomplete or not released, you may need to complete or release it first.
    4. Check Configuration:

      • Review the configuration settings for output types in the relevant application area. Ensure that the output types are correctly defined and that the necessary conditions are in place.
    5. Consult Logs:

      • Check the application logs or output logs for any additional information that might indicate why the output was not processed.
    6. User Authorizations:

      • Ensure that the user has the necessary authorizations to process outputs for the document type in question.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:

      • VA03 (Display Sales Order)
      • ME23N (Display Purchase Order)
      • NACE (Output Types Configuration)
    • Output Types: Understand the output types relevant to your business processes and how they are configured in SAP.

    • SAP Notes: Check for any SAP Notes related to the SO098 error for specific patches or updates that may address known issues.

    • Documentation: Refer to SAP documentation or help files for detailed information on output processing and configuration.

    By following these steps, you should be able to identify the cause of the SO098 error and implement a solution to resolve it.

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