How To Fix SNOTE008 - GOS notes cannot be edited or deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: SNOTE - Messages for SAP_NOTE

• Message number: 008

• Message text: GOS notes cannot be edited or deleted

What causes this issue?

You need to delete or process a note created by the generic object
services.

System Response

Notes that are created by the generic object services can only be
deleted or processed using the generic object services.

How to fix this error?

Call the corresponding application object and process the note from
there.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SNOTE008 - GOS notes cannot be edited or deleted ?

  The SAP error message SNOTE008 indicates that the GOS (Generic Object Services) notes associated with a particular object cannot be edited or deleted. This typically occurs due to certain restrictions or settings in the SAP system.
  Cause:
  
  Authorization Issues: The user may not have the necessary authorizations to edit or delete GOS notes.
  Object Locking: The object to which the GOS notes are attached may be locked, preventing any modifications.
  System Settings: Certain system settings or configurations may restrict editing or deleting of GOS notes.
  Note Type Restrictions: The type of note (e.g., if it is a system-generated note) may not allow for editing or deletion.
  
  Solution:
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to edit or delete GOS notes. This can be done by checking the user's roles and authorizations in transaction SU53 or PFCG.
  Unlock the Object: If the object is locked, you may need to unlock it. This can be done using transaction SM12 to check for locks and remove them if necessary.
  Review System Settings: Consult with your SAP Basis or security team to review any system settings that may be preventing the editing or deletion of GOS notes.
  Check Note Type: Verify the type of GOS note you are trying to edit or delete. If it is a system-generated note, it may not be editable or deletable.
  Use Alternative Methods: If editing or deleting is not possible, consider using alternative methods to manage the information, such as adding new notes or comments.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SNOTE (for SAP Notes), SM12 (for lock entries), and SU53 (for authorization checks).
  SAP Notes: Check for any relevant SAP Notes that may address this issue or provide additional guidance.
  Documentation: Review SAP documentation or help resources for more information on GOS and its functionalities.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.