How To Fix SMTTOOLS215 - System checked, returncode &1 could not be saved in MTSYSTEMSTATE

SAP Error Message - Details

• Message type: E = Error

• Message class: SMTTOOLS - Multi Tenancy tools

• Message number: 215

• Message text: System checked, returncode &1 could not be saved in MTSYSTEMSTATE

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SMTTOOLS215 - System checked, returncode &1 could not be saved in MTSYSTEMSTATE ?

  The SAP error message SMTTOOLS215 indicates that there was an issue with saving the return code in the MTSYSTEMSTATE table during a system check. This error typically arises in the context of SAP Landscape Management (LaMa) or during system monitoring and management tasks.
  Cause:
  The error can be caused by several factors, including:
  
  Database Issues: There may be problems with the database connection or the database itself, preventing the system from writing to the MTSYSTEMSTATE table.
  Authorization Issues: The user or process attempting to save the return code may not have the necessary authorizations to write to the database.
  Table Locking: The MTSYSTEMSTATE table might be locked by another process, preventing the current operation from completing.
  Configuration Issues: There may be misconfigurations in the SAP Landscape Management or related components that affect the system's ability to perform checks and save results.
  
  Solution:
  To resolve the SMTTOOLS215 error, you can take the following steps:
  
  Check Database Connection: Ensure that the database is up and running and that there are no connectivity issues. You can check the database logs for any errors.
  Review Authorizations: Verify that the user or service account executing the operation has the necessary authorizations to write to the MTSYSTEMSTATE table. You may need to adjust roles or permissions.
  Check for Locks: Use transaction codes like SM12 to check for any locks on the MTSYSTEMSTATE table. If you find locks, investigate the processes holding them and resolve any conflicts.
  Review Configuration: Check the configuration settings in SAP Landscape Management and ensure that all components are correctly set up. Look for any inconsistencies or misconfigurations.
  Check Logs: Review the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Restart Services: If the issue persists, consider restarting the relevant SAP services or the entire system to clear any transient issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for SAP Landscape Management and related components for best practices and configuration guidelines.
  Community Forums: Engage with the SAP Community or other forums where SAP professionals discuss similar issues. You may find others who have encountered and resolved the same error.
  
  If the problem continues after trying these solutions, consider reaching out to SAP Support for further assistance.