How To Fix SMTG_AUTHORING001 - Email template &1 with language &2 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: SMTG_AUTHORING - OutputManagement email template authoring

• Message number: 001

• Message text: Email template &1 with language &2 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SMTG_AUTHORING001 - Email template &1 with language &2 not found ?

  The SAP error message SMTG_AUTHORING001 indicates that the system is unable to find the specified email template in the given language. This error typically occurs in the context of SAP Business Workflow or SAP Business Communication Management when trying to send an email notification using a template that has not been defined or is not available in the specified language.
  Cause:
  
  Missing Template: The email template specified in the system does not exist in the database.
  Language Mismatch: The template exists, but it is not available in the specified language.
  Incorrect Template Name: The name of the email template might be misspelled or incorrectly referenced in the configuration.
  Authorization Issues: The user may not have the necessary authorizations to access the email template.
  
  Solution:
  
  
  Check Template Existence:
  
  Go to the transaction code SOST (SAPconnect: Send Requests) or SO10 (Text Management) to verify if the email template exists.
  Ensure that the template name is correct and matches what is being referenced in the workflow or communication setup.
  
  
  
  Add Missing Template:
  
  If the template does not exist, create it using the appropriate transaction (e.g., SO10 for text objects).
  Ensure that the template is created in the required language.
  
  
  
  Language Settings:
  
  Check the language settings in your user profile and ensure that the language specified in the error message is supported and available in the system.
  If necessary, create translations for the email template in the required language.
  
  
  
  Review Configuration:
  
  Review the configuration settings in the workflow or communication management to ensure that the correct template name and language are being used.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the email template. This may involve checking roles and permissions in the user profile.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SOST: To monitor and manage email sending requests.
  SO10: To create and manage text objects, including email templates.
  
  
  
  Documentation: Refer to SAP Help documentation for more details on email templates and their configuration in the context of workflows or communication management.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to email templates and error messages.
  
  
  By following these steps, you should be able to resolve the SMTG_AUTHORING001 error and ensure that the email template is correctly configured and available for use.