How To Fix SMT036 - An internal error has occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: SMT -

• Message number: 036

• Message text: An internal error has occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SMT036 - An internal error has occurred ?

  The SAP error message SMT036, which states "An internal error has occurred," is a generic error message that can arise in various contexts within the SAP system. This error typically indicates that there is an issue with the system's internal processing, which could be due to a variety of reasons. Here are some common causes, potential solutions, and related information:
  Causes:
  
  System Bugs: There may be bugs in the SAP software or specific transactions that lead to this error.
  Configuration Issues: Incorrect configuration settings in the system can lead to unexpected behavior and errors.
  Data Inconsistencies: Corrupted or inconsistent data in the database can trigger internal errors.
  Authorization Issues: Lack of proper authorizations for the user trying to perform a specific action can lead to this error.
  Performance Issues: System performance problems, such as memory shortages or database locks, can also cause internal errors.
  Transport Issues: Problems with transport requests or changes that have not been properly imported can lead to this error.
  
  Solutions:
  
  Check SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that address the SMT036 error. SAP frequently releases patches and updates that may resolve known issues.
  Review System Logs: Check the system logs (transaction SM21) and short dump analysis (transaction ST22) for more detailed error messages that can provide insights into the root cause.
  Data Consistency Check: Run consistency checks on the relevant data to ensure there are no corrupt entries.
  Authorization Check: Verify that the user has the necessary authorizations to perform the action that triggered the error.
  System Performance: Monitor system performance and check for any locks or resource shortages that may be affecting the system.
  Reproduce the Error: Try to reproduce the error in a test environment to gather more information about the conditions that lead to the error.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SU53 (Authorization Check).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review SAP documentation for the specific module or functionality where the error occurred to understand any known issues or configuration requirements.
  
  Since SMT036 is a generic error, the specific context in which it occurs will greatly influence the troubleshooting steps. Always ensure that you have the latest updates and patches applied to your SAP system to minimize the occurrence of such errors.