How To Fix SMOIWS096 - Connection-Test failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SMOIWS -

• Message number: 096

• Message text: Connection-Test failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SMOIWS096 - Connection-Test failed ?

  The SAP error message SMOIWS096: Connection-Test failed typically indicates that there is an issue with the connection between the SAP system and an external system or service. This error can occur in various contexts, such as when trying to connect to a web service, database, or other external applications.
  Possible Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the external service.
  Incorrect Configuration: The connection parameters (such as URL, port, user credentials) may be incorrectly configured in the SAP system.
  Firewall Restrictions: A firewall may be blocking the connection to the external service.
  Service Unavailability: The external service may be down or not responding.
  Authentication Issues: There may be issues with user credentials or authentication methods.
  SSL/TLS Issues: If the connection uses SSL/TLS, there may be certificate issues or misconfigurations.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or traceroute to verify that the SAP system can reach the external service.
  Ensure that the network is stable and that there are no outages.
  
  
  
  Verify Configuration:
  
  Check the connection settings in the SAP system (transaction codes like SM59 for RFC connections).
  Ensure that the URL, port, and other parameters are correct.
  
  
  
  Firewall Settings:
  
  Verify that the firewall settings allow traffic between the SAP system and the external service.
  Consult with your network/security team to ensure that the necessary ports are open.
  
  
  
  Check External Service Status:
  
  Confirm that the external service is up and running.
  If possible, test the connection from another client or tool to ensure the service is accessible.
  
  
  
  Review Authentication:
  
  Ensure that the user credentials used for the connection are correct and have the necessary permissions.
  If using OAuth or other authentication methods, verify that the tokens or keys are valid.
  
  
  
  SSL/TLS Configuration:
  
  If the connection uses SSL/TLS, check that the certificates are valid and properly installed.
  Ensure that the SAP system trusts the certificate authority (CA) that issued the external service's certificate.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM59: For managing RFC connections.
  SICF: For managing HTTP services.
  SMICM: For monitoring the Internet Communication Manager.
  
  
  
  Logs and Traces:
  
  Check the SAP system logs (transaction SM21) for any related error messages.
  Use transaction ST22 to check for dumps that may provide more context on the error.
  
  
  
  SAP Notes: 
  
  Search the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.