How To Fix SMOIWS062 - Activation of Logical Port Synchronization Job failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SMOIWS -

  • Message number: 062

  • Message text: Activation of Logical Port Synchronization Job failed

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message SMOIWS062 - Activation of Logical Port Synchronization Job failed ?

    The SAP error message SMOIWS062 indicates that the activation of the Logical Port Synchronization Job has failed. This error typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when there are issues with the configuration of logical ports or the synchronization process itself.

    Causes:

    1. Configuration Issues: The logical ports may not be configured correctly in the SAP system. This includes incorrect settings in the logical port definition or missing parameters.
    2. Authorization Problems: The user executing the synchronization job may not have the necessary authorizations to perform the operation.
    3. System Connectivity: There may be connectivity issues between the SAP systems involved, such as network problems or incorrect RFC destinations.
    4. Job Scheduling Issues: The job may not be scheduled correctly or may have been disabled.
    5. Technical Errors: There could be underlying technical issues, such as database problems or system performance issues.

    Solutions:

    1. Check Logical Port Configuration:

      • Go to transaction SOAMANAGER and verify the configuration of the logical ports.
      • Ensure that all required parameters are correctly set and that the logical port is active.
    2. Review Authorizations:

      • Ensure that the user executing the job has the necessary authorizations. Check roles and profiles assigned to the user.
    3. Verify Connectivity:

      • Test the connectivity to the target system using transaction SM59 (RFC Destinations). Ensure that the connection is working properly.
    4. Check Job Scheduling:

      • Go to transaction SM37 to check the status of the synchronization job. Look for any error messages or logs that can provide more details.
      • If the job is not scheduled, you may need to schedule it manually.
    5. Review System Logs:

      • Check the system logs (transaction SLG1) for any related error messages that could provide more context on the failure.
    6. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    7. Restart the Job:

      • If the issue seems transient, try restarting the synchronization job after addressing any identified issues.

    Related Information:

    • Transaction Codes:

      • SOAMANAGER: For managing web service configurations and logical ports.
      • SM59: For managing RFC destinations.
      • SM37: For monitoring background jobs.
      • SLG1: For viewing application logs.
    • SAP Documentation: Refer to the official SAP documentation for detailed information on configuring logical ports and troubleshooting integration issues.

    If the problem persists after following these steps, consider reaching out to SAP support for further assistance.

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