How To Fix SMOIWS028 - Start registering agent of segment &1 via &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SMOIWS -

  • Message number: 028

  • Message text: Start registering agent of segment &1 via &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SMOIWS028 - Start registering agent of segment &1 via &2 ?

    The SAP error message SMOIWS028 typically indicates an issue related to the registration of an agent for a specific segment in the SAP system. This error can occur in the context of SAP's Integration Suite or when dealing with SAP Process Orchestration (PO) and related components.

    Cause:

    The error message "Start registering agent of segment &1 via &2" suggests that there is a problem with the registration process of an agent (which could be a service or a component) for a specific segment. The causes can vary, but common reasons include:

    1. Network Issues: There may be connectivity problems between the SAP system and the agent being registered.
    2. Configuration Errors: Incorrect configuration settings for the agent or segment in the SAP system.
    3. Authorization Issues: The user or service account may not have the necessary permissions to register the agent.
    4. Service Availability: The service or agent that is being registered may not be running or may be misconfigured.
    5. Version Compatibility: There may be compatibility issues between different components of the SAP landscape.

    Solution:

    To resolve the SMOIWS028 error, you can follow these steps:

    1. Check Network Connectivity: Ensure that there are no network issues preventing communication between the SAP system and the agent. You can use tools like ping or telnet to test connectivity.

    2. Review Configuration Settings: Verify the configuration settings for the agent and the segment in the SAP system. Ensure that all parameters are correctly set.

    3. Check Authorizations: Ensure that the user or service account has the necessary authorizations to perform the registration. You may need to consult with your SAP security team.

    4. Verify Agent Status: Check if the agent or service you are trying to register is running. If it is not, start the service and try the registration again.

    5. Review Logs: Check the SAP application logs (transaction SLG1) and the system logs for any additional error messages or warnings that could provide more context about the issue.

    6. Consult Documentation: Refer to the official SAP documentation for the specific version of the software you are using. There may be known issues or patches available.

    7. Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message and any relevant logs or configuration details.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like SM21 (System Log), SLG1 (Application Log), or SOST (SAPconnect Send Requests) to gather more information about the error.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
    • Community Forums: Consider searching or posting on SAP Community forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to diagnose and resolve the SMOIWS028 error in your SAP environment.

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